We require a personal or business credit check for every new customer – and we promise to only run it once. This one credit check will cover all of your included services (rent, utilities, furniture, housewares, etc.) and be valid for 2 years. So, if you book with us again within this time frame a credit check is not needed.
As a safety measure for both Travelers Haven and its partners, we conduct thorough background checks on all potential tenants prior to approving their reservation. This includes checks for criminal records, tenant history, and any other pertinent information. In the event that a reservation is cancelled due to the results of these checks, we are committed to providing a refund to the tenant.